What would make your stay better?

Choose your main request. Add any relevant preferences so the wording fits your stay.

What do you want to request? *

Room upgrade Ask for a better room category

Late checkout More time on your departure day

Breakfast & lounge Request breakfast or lounge access

Better view A nicer view within your room category

Spa & dining credit Request property credit instead of room

I’m flexible A better room, more time or another available benefit

From your booking

Stay: — Arrival: —

Length of stay

Arrival day

Length of stay *

Arrival day *

When do you expect to arrive? *

This helps us phrase your request for check-in.

Your hotel membership

Choose your programme and tier to see relevant published benefits.

Programme

Choose your actual programme and tier. No account connection or membership number is needed.

Membership tier *

Confirm this before we include your selected membership in the request. Leave it unticked if you are unsure.

Special occasion? Optional.

Include it only if you’d like it mentioned in your request.

How do you expect to ask? *

Email before arrival

In person at check-in

Both

We'll generate an email you can copy and send.

Stored locally in your browser for this flow. No hotel is contacted.

Made for your stay

An email, timing advice and a reception script for one stay.

One stayOne payment. No subscription.

$7USD

You stay in controlYou review and send your request. Your hotel decides what is available.
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