Hotel request guide
Hotel upgrade email template and examples
Use these examples freely. Replace every bracketed field, check the booking facts and ask the hotel to confirm any additional charge before changing the reservation.
Complimentary-upgrade enquiry
Subject: Room upgrade enquiry for [Check-in Date]
Hello, Reservation: [Confirmation Number] I’m looking forward to my stay at [Hotel Name] from [Check-in Date] to [Check-out Date]. I’ve booked a [Room Type]. If a higher room category is available for the full stay, would you be able to consider a complimentary upgrade? I understand this depends on availability and the hotel’s policy. Thank you, [Your Name]
Open to a paid option
Subject: Room options for [Check-in Date]
Hello, Reservation: [Confirmation Number] Could you let me know whether a higher room category is available for my stay from [Check-in Date] to [Check-out Date]? Please send the category and total additional price before making any change to my booking. Thank you, [Your Name]
How to customise the template
- Use the hotel and room names exactly as they appear on the confirmation.
- Say whether you are asking only about a complimentary change or are open to hearing a price.
- Mention a programme tier only when it applies to this booking and property.
- Keep one main request. Extra background rarely makes the booking easier to understand.
Before sending
Read the email as a request, not a demand. Remove anything untrue, add the reservation number and use a contact method associated with the hotel or booking. The hotel decides what it can offer.